Refund policy

We offer free exchanges and returns within 21 days from the delivered date for eligible items. As a small US based business, we sadly cannot facilitate international exchanges or returns, therefore international orders are final sale. Reach out to the team (team@forthem.com) if you're unsure about your size, we'd be happy to help!

Eligibility by item:

The Binder All-Day and The Binder MAX: It might take a few days to know if The Binder is working for you. If you don't love it, return it for any reason within 21 days of delivered date. We'll cover shipping costs. Your return must include the hang tag and dust bag that your order came with.

Subscriptions: If you cancel your monthly or quarterly membership, you will stop being charged but will not get money back from months you've previously paid for. You'll continue to have access until the end of your last payment period. If you cancel an annual membership, you can use the membership for the remainder of the year that you purchased. Customers agree to recurring payments until their subscription is cancelled, which takes place in the "Your Account" section while logged in to www.forthem.com or www.autostraddle.com. Subscriptions cannot be returned. until their subscription is cancelled. Subscriptions cannot be returned.

Underwear: Please note that Underwear products are FINAL SALE and not eligible for returns or exchanges. If you have questions or concerns about an order containing Underwear products, please contact team@forthem.com.

Hats: Please note that Underwear products are FINAL SALE and not eligible for returns or exchanges. If you have questions or concerns about an order containing Hat products, please contact team@forthem.com.

All other products: Unused items are eligible for return or exchange. If you don't love it, return it for any reason within 30 days of delivered date. We'll cover shipping costs. Unfortunately, used and/or damaged items are not eligible for returns or exchanges.

Refunds

Refunds are processed within 2-3 business days of receiving the returned item. You will receive the funds back to the original payment method used. Refunds for returned items do not include your original shipping fee.